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Reviews

family-owned, serving Brighton, MI and surrounding areas for over 42 years

DION'S COMPLETE Plumbing, Heating & Cooling
Excellent
4.8
Based on 45 reviews
review us on
Great service highly recommended
Dylan was great. Professional, knowledgeable, punctual and efficient. Appreciate it when someone shows when they say they will and does what they say they will. Will use again.
Dylan was great! Very knowledgeable, helpful and kind! We are new homeowners and we’re scared when we realized we had a busted water shut-off and they came and fixed it up same day!
Awesome service. Honest and polite. I was really impressed with Andy. He was thorough and efficient.
Great service and timeliness. I would recommend Dion’s in the future.
I had outdoor faucet that did not work. I scheduled an appointment online for service. They called me 30 minutes before arrival. The service tech arrived on time, was very polite. He found the problem right away. The job was finished in a timely manner with no issues. Highly recommend this company.
Response from the owner: Thank you for the review. So glad we were able to get Andy out there and fix your outdoor plumbing problem!
Very fast, friendly service at a reasonable.price. My leaking bathtub faucet was diagnosed and fixed in about an hour and a half. I could not be happier!
Response from the owner: Thank you Janet! I’m so happy to hear Dylan was able to come out and fix your shower for you!
Excellent communication and customer service. Andy showed up exactly when he said he would and even though I wasn’t able to be there managed to fix my problem for me so I had my Central Air back up and running when I returned home. Couldn’t be happier with Dion’s Complete Plumbing , Heating & Cooling and the amazing service and communication Andy provided. 5 Stars!!!
Response from the owner: Thank you so much for the review! We are so happy Andy could get that A/c unit fixed for you so you could come home to a cool house after work!
Andy was really good and did a great job
Response from the owner: Thank you for the review Jeremy! So glad to hear Andy did amazing work. He is one of our best techs!
Super fast, super professional. Huge shout out to Andy for coming out and helping fix the air conditioning on such short notice.Hard to find reliable services these days, but will definitely be returning to Dion's!
Response from the owner: Thank you for the review Tera! So glad we could get Andy out to your home so fast and get your A/c unit cooling again!
Andy was on time did good work and told me what was going on as he did it thank you for sending such good help
Response from the owner: Thank you Thomas we are so glad to hear Andy did great work in fixing your kitchen sink drain. He is one of our best technicians!
Amazingly helpful, efficient, and friendly. Would definitely use again and refer to anyone I know
Response from the owner: So glad we could be helpful in repairing your A/C today in Belleville! We hope you can stay cool this week with the heat coming. If you need anything just give us a call!
Professional, quick, and caring about your needs. Andy explained everything that needed and didn’t need to be done with my air conditioner! Thanks again highly recommend!
Response from the owner: so happy we could get someone out to your home in whitmore lake so fast to get your Air Conditioner repaired and running again before the heat really kicked in!
I had a great experience with Dion's. Got an appt. quickly, and the plumber, Dylan, was very professional and efficient. He also helped me work with the home warranty company, which was very much appreciated. I would definitely recommend Dion's!
Response from the owner: We're thrilled to hear about your positive experience with us! It's awesome that you found Dion's service quick and professional – Dylan is definitely a star on our team. Helping out with the home warranty company is all part of our commitment to making things smooth for you. Thanks a bunch for spreading the word, and we're here whenever you need us again!
My parents have an older home, with older plumbing. We needed some help fast because the home only has one bathroom. Some one was out fast for a quote/ work done/ back to working order. Happy parents.
Response from the owner: Thank you Amy,So glad we could help you with your plumbing repair in Ann Arbor!
Mr. Music came out fast and fixed a running toilet quickly with no mess. Price was good also.
Response from the owner: Thank you for the review Kirk! Glad we could get Dylan out so fast and take care of your plumbing repair in Ann Arbor. If you’re ever in need of anything else we’re here to help!!
My garbage disposal was leaking and they were able to come out same and get it fixed. No issues since. The guys that came out were very respectful and professional.
Response from the owner: Thank you Ryan we are glad we could take care of your disposal for!
Dylan went above and beyond in installing our hot water heater and sump pump (which we found was inoperable at the last moment). Excellent customer service and technical plumbing skills. Highly recommend for any of your home projects or repairs.
Response from the owner: Thrilled to hear about your positive experience! Dylan is truly a gem on our team, and we're so glad he could tackle both your hot water heater and sump pump issues with ease. Thank you for your kind words and recommending us — it means the world to DION'S COMPLETE Plumbing, Heating & Cooling. We're here whenever you need us, for any project big or small, in Livingston and Washtenaw county. Stay warm and dry!
I called about a washer leak and they came that same day within a couple hours. Excellent and prompt service. I would use them again.
Response from the owner: Thrilled to hear you had such a positive experience with our same-day service for your washer leak! It's our goal to always provide swift and top-notch assistance. Delighted you'd choose us again at DION'S COMPLETE Plumbing, Heating & Cooling - your comfort in Livingston and Washtenaw county is our priority. Looking forward to lending a hand whenever you need us!
I felt my tank style hot water heater was nearing the end of it's life. I had been thinking about getting a tankless water heater to replace it with. I gave Andy Dion, with Dion's Complete Plumbing, Heating, and Cooling a call. He had done previous work for me and with his knowledge, professionalism, communication skills, and work ethic, I could never call anyone else. He showed up on the scheduled day, right on time, and before I knew it, he was done. The install looks great, the cleanup was perfect, and the tankless water heater works flawlessly. I highly recommend Andy Dion.
Response from the owner: We're thrilled to hear about your exceptional experience with Andy and the installation of your new tankless water heater! Your satisfaction and commendation mean the world to us. Thanks for trusting DION'S COMPLETE Plumbing, Heating & Cooling with your home, and remember, we're just a call away for any future needs or questions. Enjoy endless hot water and the neat install!
I had an emergency. Andrew was there within 2 hours of when I called. The work was completed before 2:00 pm.
Response from the owner: We're thrilled to hear Andrew could assist you promptly during your emergency! It's our priority to provide efficient and reliable service, especially when timing is critical. We're just a call away for any future plumbing, heating, or cooling needs you might have in Livingston and Washtenaw county. Thanks for trusting DION'S COMPLETE with your home!
Water heater went out over the weekend. Called Andy on Monday morning and he was out at my house within about an hour of the phone call. Andy diagnosed the problem and gave me options to repair or replace the old water heater. I went with the replace option and Andy came back the very next day and replaced the water heater with a new unit. Andy was FANTASTIC to work with, left the area cleaner than it was when he first arrived, was prompt and did a fantastic job. I would not hesitate to use Dion's again for any services that I need done.
Response from the owner: We greatly appreciate your feedback! If there's anything else we can assist you with, please don't hesitate to reach out.
Outstanding service!
Response from the owner: Thank you for your feed back!
Fair honest quick politeWill call again for service
Response from the owner: We value your support and look forward to serving you again in the future!
Great service and very professional
Response from the owner: Glad to hear you enjoyed our service
They are the best. Punctual and knowledgeable.
Response from the owner: Thank you we’re so glad to hear!
Inspected and repaired our SpacePak A/C system which was not cooling well. (SpacePak isn't serviced by everyone so it was a little more difficult for us to obtain services.) Dion's Complete came out within a few days of my contact. (I had tried 2 other companies ... one never returned my three calls and the other couldn't come out for several weeks.) Dion's Complete were timely and very professional. When delayed in traffic, they called to revise their arrival time which I appreciated. They found the issue and got it back up and running. Their fee was very reasonable and fair. Andrew Dion explained everything to me and answered all my questions. He was very knowledgeable and patient. I highly recommend this company and will definitely use them again.
Response from the owner: we are glad we could help get your A/C cooling again and just in time before the really hot weeks hit us!
Always good food.
Response from the owner: We don’t serve food… just amazing plumbing and HVAC service!
They came from Flushing to Essexville and were very professional and helped us out to get heat in our home Thsnk you so much for the prompt service you gave us! We highly recommend this company!❤️
Response from the owner: No distance is to far for us! We have techs all over Michigan to better service our clients. We are glad we could help you out and thank you for the review!
These guys are awesome. Extremely professional, knowledgeable, and respectful. I had Dion's bring my water heater to code by running gas hard pipe and copper lines for the hot and cold water. They additionally brought my water heater to code by changing out the old exhaust duct (3") for a 4" pipe. Excellent and good looking work.I also had them do rough-in plumbing for a 2nd sink in my bathroom so I could have a double vanity. They were able to easily run new PEX from my older copper pipe in the basement to the new sink. A water line for my ice maker in the kitchen was run from this new PEX. They also tied in the new drain with proper level to my main stack (cast iron) which they spliced into perfectly.The last project they worked on was running a gas line from the basement to the kitchen for my new gas range. The placement of my range presented some challenges, however the guys were able to come up with a great solution that looks great.Andy, Jake, and Josh couldn't have been nicer and I felt comfortable with them in my home, even when I had to leave. They are hard workers, great problem solvers, and they don't half-a** anything. Everything was double and triple checked before they left. I would highly recommend Dion's Complete for any work they do - not just plumbing.Thanks for all your help!
Response from the owner: We’re glad we could get things up and running for you! Hope you are enjoying the new house!
Andrew always makes time for his customers and is promt, professional and does a great job.
Response from the owner: Thank you Sarah! We are always here to help you and to make sure all your rentals are up and running for you!
Dion's complete plumbing and HVAC were professional and courteous through and through, they were able to diagnose and fix my air conditioner problems in no time flat! PLUS they were extremely reasonable on pricing. Would highly recommend them to anyone if they were to need their services.
Response from the owner: Thank you jarrod! Glad we could get your A/C back up and running for you! Will be coming to visit you soon for some new work vans!
Andy Dion did a fantastic job on replacing my A/C and furnace. He was polite, prompt, and professional. I would highly recommend him.
Response from the owner: Thank you Rod! Glad you like the new equipment! We are always here for you if you need anything!
Andrew has done a great job for us including replacing shower and tub faucets, humidifier repair, installing water heater and replacing outside faucets.
Response from the owner: Thank you Mary for the review! I think we updated almost everything in your house by now! You shouldn’t have anything to worry about for some time now.
Great company! He was out within 24 hrs and had everything I needed fixed within an hour. He did great work and was very friendly.
Response from the owner: Thank you so much for your comments we are happy we were able to get to you so fast and fix your problem for you!
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