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Reviews

family-owned, serving Grand Blanc, MI and surrounding areas for over 42 years

Excellent
DION'S COMPLETE Plumbing, Heating & Cooling
4.8
Based on 96 reviews
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Freda C.
We are new to this area, and had to find a plumber quickly. We called Dion’ Complete Plumbing. The first time they came in and found a leak right away. ( I was really impressed).
Then I had a need for them again a toilet issue. They fixed and gave me information on a new toilet if I wanted to purchase one.
My family and I will continue to call this company. They are fast, work weekends, and very reasonable in price. I just want to say thank you.
Response from the owner:Freda, thank you so much for your amazing 5-star review and for sharing your experience with Dion Complete Plumbing, Heating & Cooling! We’re thrilled to hear how quickly our team identified and fixed that leak, and we’re equally glad we could assist with your toilet issue and provide helpful information on a new toilet. We pride ourselves on being available weekends and keeping our pricing reasonable, so it means a lot to know your family will continue to call us. Please don’t hesitate to reach out for any future needs—we’re here for you! If there’s anything else we can do, feel free to let us know. Thanks again for your kind words!
D1994
I called and get same day service for a furnace issue. I couldn't be happier with our technician Jake and his great customer service. We have a bit of an odd situation but Jake took his time to do thorough inspections and provided me with estimates for multiple systems and also offered some recommendations to go about fixing some other odds and ends around our home. We will be moving forward with an estimate for a tankless water heater and a new HVAC system in the future. I highly recommend their services!
Response from the owner:D1994, thank you so much for taking the time to leave us this fantastic 5-star review! We’re thrilled to hear how happy you were with Jake’s same-day service for your furnace issue—his dedication to excellent customer service, thorough inspections, and detailed estimates for multiple systems really shines through. It’s also great to know he took the time to offer recommendations for other fixes around your home, including the tankless water heater and new HVAC system you’re considering. We appreciate your trust in us and are honored to be your choice for plumbing, heating, and cooling needs. Please don’t hesitate to reach out for any future projects—we’re here to help! Thanks again for your recommendation and kind words!
Boddray W.
Our tech Josh was very informative and polite. He really made the whole interaction seem calm, personal and was to the point. Overall great experience. I was so impressed with the care they did after everything was done. They sent us a little Thank You gift. It was such a pleasant surprise. Very thoughtful.
Response from the owner:Thank you, Boddray! We’re so glad Josh provided such a calm, informative, and personal experience for you. It’s wonderful to hear that he made everything smooth and to the point. We truly appreciate your feedback and look forward to assisting you again in the future!
Nathan B.
Excellent service, everyone I spoke with was very courteous and professional.
Response from the owner:We're overjoyed to see your 5-star rating, Nathan! Thank you for sharing your positive experience with us. We're especially glad to hear that everyone you spoke with was courteous and professional—it’s something we pride ourselves on. We look forward to serving you again!
Rajena W.
Very prompt very polite amazing customer service job well done, completely satisfied
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
debbie M.
Very professional and explained everything.
Response from the owner:Thank you so much for your 5 Star review debbie!
Delazea B.
The best plumber around, man did a great job will call again when I have problems
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Emily S.
Really good service- they worked with my schedule for the plumber’s arrival time and fixed the burst pipe fast and efficiently. We will definitely call Dion’s again!
Response from the owner:We are so glad to hear it! Thank you for your review!
Jada B.
Came out same day and fix my heat quickly.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Tina L.
Fast, Honest, Reliable very informative! Will recommend to anyone needing or using there services! Quick and on time! Thanks Gabe & Andy!!
Response from the owner:We are so glad to hear it! Thank you for your review!
April A.
Jake was amazing and very knowledgeable. He has our water working great!! Thank you so much and I look forward to seeing you guys in the near future for our central air
Response from the owner:We are so glad to hear it! Thank you for your review!
Scott
I highly recommend Dion’s. Quality work with great customer service. Joshua did a great job of installing a new furnace and humidifier. Additionally, he explained how the humidifier works and answered a few questions that I had. No need to look further, choose Dion’s!
Response from the owner:Thank you so much, Scott! We’re thrilled to hear you’re happy with your new furnace and humidifier installation. Joshua takes pride in delivering quality work and making sure everything is thoroughly explained. Your high recommendation means the world to us—thank you for choosing Dion’s!
Chris A.
Made a call to Dions complete about a leaking supply line and a corroded shut off valve and they sent Josh the next morning. He came in and assessed the situation and had the job done by noon, less than 24 hours from my initial phone call. He also gave me an estimate on more work that I was interested in getting done in the near future. Overall great experience with the professionalism of the company and the tech Josh. Will be using Dions for all future work!
Response from the owner:Thank you, Chris, for sharing your experience! We’re so glad Josh could quickly assess and resolve your issue—getting everything done in less than 24 hours is what we aim for. It’s great to hear that his professionalism and the estimate for future work left a positive impression. We’re honored to be your go-to for all your plumbing needs. Thanks for choosing Dion’s!
G&M H
Andrew has done a great job for us including replacing shower and tub faucets, humidifier repair, installing water heater and replacing outside faucets.
Response from the owner:Thank you for your kind words! It’s wonderful to hear Andrew has been able to assist with such a variety of projects. From faucets to water heaters, he’s always ready to deliver top-notch work. We appreciate your trust in us and look forward to helping you with anything you need in the future!
Cindy K.
Andy is a great guy. He's very friendly and polite and always had a smile on his face. He's determined to find the problem and fix it. When the job was completed, he made sure we were satisfied with his work. Problem fixed, sink and faucet look great, work fantastic and I a
m very satisfied. Job well done. Thanks Andy!!
Response from the owner:Thank you so much, Cindy! We’re thrilled to hear Andy made such a positive impression with his friendly demeanor and determination to get the job done right. It’s great to know you’re happy with the results—your sink and faucet are in top-notch hands! Andy will be delighted to hear your kind words. Thanks again for choosing Dion’s!
antwain T.
Hreat service and very personable
Response from the owner:Thank you, Antwain! We’re so glad you enjoyed our service and found it personable. Providing a great experience is what we’re all about. We’re here whenever you need us again!
Mary H.
Did a great job.
Response from the owner:Thank you, Mary! We’re so glad you’re happy with the job we did. If you ever need us again, we’re just a call away!
Charline B.
Jake was very kind and thoughtful. He took care of the leak in record time.
Response from the owner:Thank you, Charline! We’re so glad Jake could quickly and thoughtfully take care of the leak for you. Your kind words mean a lot, and we’re here whenever you need us again!
Stormofire 9.
Very personable but professional. They work quick and do a good job in explaining to you what they are doing and answering any questions you might have.
Response from the owner:We're grateful for your feedback! It's valuable to us, and we're glad you had a positive experience.
Matthew Z.
Very informative and great pricing
Response from the owner:Thank you, Matthew! We’re so glad you found our service informative and our pricing great. It’s always our goal to deliver value and clarity. We’re here whenever you need us again!
Tobi J.
they were amazing, fast and very helpful. definitely recommend them to everyone. and plan on having them as my main plumbers
Response from the owner:Thank you so much, Tobi! We’re thrilled to hear you had an amazing experience with us. Fast and helpful service is what we strive for, and we’re honored to be your go-to plumbers. Your recommendation means the world to us—thank you!
Thelma K.
Excellent people and excellent work
Response from the owner:Thank you, Thelma! We’re so happy to hear you enjoyed both our team and our work. Your kind words mean a lot, and we’re here whenever you need us again!
Larry S.
Very knowledgeable. Workmanship is very good. Would definitely use him again.
Response from the owner:Thank you, Larry! We’re so glad you were impressed with our knowledge and workmanship. It means a lot to hear you’d use us again—we look forward to helping you with any future needs!
Amina S.
Very good and communicates well
Response from the owner:Thank you, Amina! Clear communication is key, and we’re so glad you had a great experience with us. We’re always here to help—just let us know when you need us again!
Debra Z.
Shout out to Joshua Z! He was super friendly, professional and did an amazing job. I highly recommend him and Dion's Complete. I will be using them in the future!
Response from the owner:Thank you so much, Debra! We’re thrilled to hear that Joshua Z. delivered top-notch service with a friendly and professional touch. Your recommendation means the world to us, and we’re excited to help you again in the future. Thanks for choosing Dion’s Complete!
Mildred
Andy was very friendly and came on time. I will be using Dion's again in the future.
Response from the owner:Thank you, Mildred! Punctuality and friendliness are Andy’s specialties, and we’re so glad you had a great experience. We can’t wait to assist you again in the future—thanks for choosing Dion’s!
DuWain W.
I wanna give great customer service support to an employee named Annie he came out on thanksgiving and fixed the heat. 10 ⭐️ up to him thanks so much. Highly recommend this company to anyone with problems with heating plumbing and cooling.
Response from the owner:Wow, thank you for the incredible 10-star shout-out for Andy! We’re so glad he could save the day (and Thanksgiving!) by getting your heat back on. It’s dedicated team members like Andy who make us proud. We truly appreciate your recommendation and are always here for any heating, plumbing, or cooling needs. Stay warm, and thank you again for your kind words!
Gage S.
A really honest company. The Technicians are very nice and the Customer Service couldn't be easier. Quick to book. Quicker to fix.
Response from the owner:Thank you for the kind words! Honesty and great service are what we’re all about, and it’s awesome to hear that our technicians and customer service team delivered. Quick to book and quicker to fix—that’s how we roll! We’re here whenever you need us again!
Frederick M.
Jake did an excellent job with the repairs needed to my residential boiler. Dion’s service come highly recommended.
Response from the owner:Thank you so much for the glowing review! We’re thrilled Jake could get your boiler back in top shape. Knowing you’d recommend Dion’s means a lot to us—we’re always here to keep things warm and working! Thanks again for choosing us!
william M.
Andy did a great Job ..He came introduced himself. Took an assignment of work gave me a fair price. And went right to work. He was very curious also
Response from the owner:Thank you for the shout-out! We’re glad Andy made a great impression and got straight to work with a fair price and a friendly smile. He’s all about mixing professionalism with a bit of curiosity—helps him get every job done just right! We’re here whenever you need us again!
kodac H.
After years of looking for someone to get the job done correctly . this company came in fixed my tub piping issues the exact same day . Highly recommend
Response from the owner:Thank you for letting us be the team to finally get it done right! We’re so glad we could swoop in and fix those tub piping issues the same day nothing like a job done right and right away! Your recommendation means the world to us, and we’re here whenever you need us again!
nzachary1863
Excellent, professional, timely, and cost efficient service from Andrew to convert my home from propane to natural gas. I highly recommend him.
Response from the owner:Thank you for the kind words and for trusting us with your propane-to-natural-gas conversion! Andrew’s thrilled to have made the switch smooth, cost-effective, and timely (he aims to please!). We’re so grateful for your recommendation and are always here whenever you need us. Cheers to new, natural gas beginnings! 🔥😊
jacob B.
Great communication and on time arrival and plenty of service options depending on what you want from basic level service to more extensive furnace services even full on quality replacements whatever you want!!
Response from the owner:Thank you for the awesome review! We like to keep our communication game strong and our arrivals right on time (because who likes waiting around, right?). Whether it’s basic service or a full furnace upgrade, we’re all about giving you options to keep things running smoothly. Whatever you need, we’ve got you covered—just say the word!
Megan S
Best price around for the service call. Andrew was amazing and super professional. Didn't take him long to figure out the problem. Will always be using this company from now on. Thank you again Andrew your the best hands down
Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that Andrew knocked it out of the park and got to the bottom of the issue quickly. We like to say he's got HVAC superpowers! 🦸‍♂️ We're honored to be your go-to from now on, and we’ll make sure to keep the great service coming. Thanks again for the shout-out to Andrew—he’ll definitely be blushing when he sees this!
Akio O.
From the phone call to the appointment! Very professional! Upfront about fees and cost and they wore boot coverings without being asked!
Response from the owner:Thank you for the fantastic review! We're thrilled to hear the boot coverings were a hit—it’s our way of keeping things spick and span while we work our magic! From the first phone call to the final step, we're all about keeping things professional (and your floors clean!). If you ever need us again, we’ll have our booties ready! 👢💧
Aarti C.
Andy Dion is the most honest and trustworthy owner and operator I have ever experienced. We informed him of the pervious companies estimate and suggested route. He said that’s was ridiculous! There would be no need to pay 14k! We got a brand new furnace installed for substantially less than previously quoted! He gave multiple options and lots of detailed information. He was patient and extremely well versed. I would not go anywhere else EVER! They are going to my mom’s house next to do a safety inspection and give an estimate for a generator to be installed. They care about being honest so they can sleep at night knowing they haven’t screwed anyone over! Below is my experience prior to Andy coming and literally tossing that trash estimate in the garbage!
Don’t feel comfortable calling someone to fix something knowing that majority of the time they are bamboozlers!?! We called Davison Heating and Cooling (Now Davison Home Improvements)….Didnt feel comfortable immediately. The technician came way before the window and my husband wasn’t home yet. He proceeded to try and get me to finance a 14k hvac and said a bunch of nonsense about how the AC has to be replaced too if not it will void the warranty. I paid the man and told him to get out.
Lesson learned Call Dion’s!!!!!!!!!
Response from the owner:We can't thank you enough for your fantastic review! Andy and our team are dedicated to ensuring every customer feels valued and well taken care of. Your trust means the world to us, and we're thrilled that you had a positive experience. We look forward to helping your mom with her safety inspection and generator installation. It's all about peace of mind and comfort for your home. Much appreciation from all of us at Dion’s! Feel free to call anytime, our doors are always open for you!
Garrett C.
My Family and I highly recommend using DION’S COMPLETE Plumbing, Heating & Cooling the next time you are looking for a company to do diagnostics or install for your Home.

Friendly staff that will walk you through step by step what is causing your issue and willing to give you straight forward advice on how to proceed.

We are very grateful to have them resolve our issue and will definitely be recommending to Family and Friends.
Response from the owner:We’re overjoyed to hear that you and your family highly recommend DION’S COMPLETE Plumbing, Heating & Cooling! Our team prides itself on being friendly and transparent, and it's fantastic to hear that you felt well-informed and supported. We’re grateful that we could resolve your issue and that you’ll be spreading the word to your family and friends. Remember, we're here whenever you need us—just give us a call anytime!
Alyssa C.
"Highly recommend Dylan! He replaced our galvanized pipe and fixed an outdoor spigot with ease. Super friendly, professional, and efficient. We couldn't be happier with his work!"
Response from the owner:Wow, thank you for your kind words! It’s awesome to hear how pleased you were with Dylan's work on your galvanized pipe and spigot. We strive to offer friendly, professional, and efficient service because our customers deserve nothing less. Got any more plumbing needs? We're here for you anytime!
Reuven A.
Great service highly recommended
Response from the owner:So glad we were able to help and get those gas leaks fixed and give you and your family piece of mind!
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