Dion's Complete is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it.
We do not sell, rent, or trade your personal information, including your mobile number, with third parties for marketing purposes.
We take your privacy seriously and strive to provide all visitors and users with a safe and secure experience.
We collect the following types of personal information when you interact with our services:
Personal Details: Name, email address, phone number, address, and/or ZIP code
Job Inquiry Information: Details related to the service you are requesting (e.g., project specifications, service needs)
SMS Data Collection:
We collect your phone number when you submit a form or request services so we can communicate with you regarding your request, including appointment reminders, service updates, and important notifications.
We use your personal information to:
Process and respond to your service inquiries
Communicate with you regarding requested services
Send transactional communications (e.g., confirmations, reminders, receipts)
Improve our services and customer experience
SMS Usage:
We use your phone number to communicate with you regarding your service request and customer support. We do not share your mobile number with third parties for marketing purposes.
SMS OPT-IN & CONSENT:
By providing your phone number and opting in, you consent to receive recurring automated text messages and calls from Dion's Complete using an automatic dialing system.
DATA WE COLLECT:
Mobile phone number
SMS/call consent records and preferences
Message delivery and response history
HOW WE USE YOUR DATA:
Send automated appointment reminders and confirmations
Service updates and follow-up communications
Respond to your inquiries via call or text
THIRD-PARTY SHARING (CTIA REQUIRED):
We do not share your mobile information with third parties for their marketing purposes. We may share information with service providers who assist in delivering messages.
DATA RETENTION:
We retain your phone number while you are an active customer and for 12 months after opt-out for compliance records.
YOUR RIGHTS:
Access: Request a copy of your data
Update: Correct your phone number anytime
Delete: Request removal from our systems
OPT-OUT: Reply STOP to any message
HELP: Reply HELP or call (810) 673-7228
Message and data rates may apply.
Contact: Dion's Complete | andrewd@dionscomplete.com | (810) 673-7228
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Data is securely stored in our AWS database.
Dion's Complete may use cookies to improve your experience. Cookies provide basic information to help deliver the services you request and can be cleared at any time through your browser settings.
We also use Google Analytics, a third-party service, to collect standard internet log information and visitor behavior patterns. This data is processed in a way that does not identify individuals. We do not attempt to identify visitors, and we do not allow Google to do so.
We take data security seriously and implement appropriate measures, including:
Encryption: Personal data is securely stored and protected
Access Control: Access is limited to authorized personnel only
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may only be shared when necessary to:
Provide requested services
Comply with legal obligations
All data is securely stored and accessible only by authorized personnel.
You have the right to:
Access the personal information we hold about you
Correct or update your information
Request deletion of your data
To exercise these rights, contact us at:
andrewd@dionscomplete.com
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
If you have any questions about this Privacy Policy or how your data is handled, contact us at:
Email: andrewd@dionscomplete.com
Phone: (810) 673-7228