Terms & Conditions
Effective Date: February 1, 2025
By using our services, you agree to the following terms and conditions outlined below. These Terms and Conditions apply to all SMS communications and services provided by Dion’s Complete (“we”, “our”, “us”) and govern your use of our services.
1. Brand Name
The services offered are provided by Dion’s Complete.
2. Types of Messages You Can Expect to Receive
By subscribing to our SMS services, you will receive the following types of messages:
- Appointment reminders
- Informational messages related to our products and services
- Marketing messages, including promotions, offers, and updates about our products and services.
3. Message Frequency Disclosure
The frequency of messages may vary based on your interactions with us. Typically, you can expect:
- Message Frequency: Two messages per appointment and weekly updates.
- The frequency may change based on the nature of our communication with you (e.g., promotions, special offers, reminders, etc.).
4. Message and Data Rates May Apply
Standard message and data rates may apply. You are responsible for any charges imposed by your mobile carrier for receiving text messages.
5. Customer Care Contact Information
For assistance or support, you can contact us in the following ways:
Text Help for assistance via SMS.
Email Support: Contact us at info@dionscomplete.com for any customer service inquiries.
Phone Support: Call us at (810) 673-7228 for further assistance.
6. Consent to Receive SMS Messages
By submitting your phone number, you expressly consent to receive SMS text messages from us, including messages related to your account, promotions, updates, and more.
You can opt-out at any time by replying “STOP” to any message you receive or by contacting us directly.
7. Use of Information
We collect personal information, including phone numbers, to provide SMS communications. We will not sell your information to third parties. We may share your information with third-party service providers who help deliver our SMS services. These service providers are contractually obligated to protect your data and use it only for this purpose.
8. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
9. Opting Out of SMS Communications
If you wish to stop receiving SMS messages from us, you may opt-out at any time by replying “STOP” to any SMS message. Alternatively, you can contact us directly at info@dionscomplete.com or (810) 673-7228 to be removed from our SMS list.
10. Updates to These Terms
We may update these Terms and Conditions from time to time. When we do, we will post the revised terms on this page along with the effective date. By continuing to use our services after such updates, you agree to the changes.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Dion’s Complete
Email: info@dionscomplete.com
Phone: (810) 673-7228
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.