Position Overview

Location: Dion’s Complete Plumbing, Heating & Cooling LLC, 8240 Embury Rd, Grand Blanc, MI 48439

Employment Type: Full-Time
Compensation: $25–$40/hour (based on experience) or straight commission

Reports To: Service Manager/Owner

About Dion’s Complete Plumbing, Heating & Cooling LLC:

Dion’s Complete Plumbing, Heating & Cooling LLC is a family-owned business with over 40 years of experience providing top-quality plumbing, heating, and cooling services to Genesee County and surrounding areas. Based at 8240 Embury Rd in Grand Blanc, we pride ourselves on integrity, craftsmanship, and a supportive, team-oriented culture. Our commitment to professionalism, safety, and customer satisfaction—outlined in our Employee Handbook—guides everything we do and supports our reputation as a trusted community partner.

Job Summary:

We are seeking an experienced HVAC Technician (Service & Sales Technician) with a minimum of 3 years of professional HVAC service experience to join our team. In this role, you will diagnose, service, repair, and install residential and light commercial HVAC systems while delivering exceptional customer service. You will also recommend system improvements, accessories, and upgrades to support customer comfort and drive revenue.

Technicians are expected to maintain a clean company vehicle, follow standard operating procedures (SOPs), and participate in ongoing paid training to enhance both technical and sales skills. EPA certification is preferred, and experience with both heating and cooling systems is ideal. If you’re passionate about HVAC, customer service, and professional growth, we’d love to have you on our team.

Key Responsibilities:

• Diagnose, repair, and service HVAC equipment, including furnaces, air conditioners, heat pumps, humidifiers, IAQ products, and related systems.

• Perform residential and light commercial HVAC installations in compliance with Michigan mechanical codes.

• Actively upsell HVAC services, system replacements, accessories, maintenance plans, and IAQ products to meet revenue goals.

• Deliver excellent customer service by clearly explaining diagnoses, options, and recommendations in a professional and friendly manner.

• Maintain a clean, organized company van that reflects Dion’s standards of professionalism.

• Follow SOPs to ensure consistent, high-quality service on every call.

• Participate in all required paid training, including biweekly sessions (Thursdays, 7:30–8:30 AM), manufacturer and supply house trainings, and potential out-of-state opportunities.

• Collaborate with the team to uphold Dion’s premium brand standards and provide a seamless customer experience.

Qualifications:

• Minimum 3 years of professional HVAC service or installation experience.

• Strong knowledge of HVAC systems, Michigan mechanical codes, and safety practices.

• EPA certification (preferred).

• Valid driver’s license and clean driving record.

• Professional and respectful demeanor consistent with our Employee Handbook standards.

• Strong communication and customer service skills, including upselling and presenting service options.

• Ability to work independently, manage time effectively, and follow company SOPs.

Benefits:

• Competitive Pay: $25–$40/hour (based on experience) or straight commission, plus commissions on all sales and performance-based bonuses.

• Comprehensive Perks: Health insurance, 401(k), paid time off, and a tool allowance.

• Paid Training: Ongoing technical, safety, and sales training—including biweekly sessions, local supply house events, and manufacturer trainings.

• Supportive Culture: Work in a family-oriented environment with clear paths for career advancement, leadership opportunities, and continuous growth.

Why Join Dion’s?

At Dion’s, you’ll be part of a respected family-owned company that values your expertise, your growth, and your impact on the community. With strong support, paid training, and flexible earning opportunities—including hourly or straight commission—you’ll have the tools and environment you need to build a rewarding HVAC career. We are an equal opportunity employer committed to a diverse, inclusive, and safe workplace.

Benefits & Perks

Health Plan
Dental Plan
Vision Service Plan
Paid Holidays
Paid Time Off (Vacation, Sick Days, Personal Days)
Technical Training Programs
Incentive Compensation Programs